Work Experience

Adaptable and dependable Bilingual IT Professional with over a decade of experience in IT. Excellent customer service, Strong sense of teamwork, and experience using Windows and Linux systems. Certifications in Design and Administration of Computer Security Systems, Udemy Cisco CCNA, and Microsoft Learn Student Ambassadors

Skills and Qualifications

Active Directory, DHCP, DNS, GPO (Group Policy Objects), VMware. Desktop applications support assist users remotely or in person.

Windows 10/11 and Windows Server environments, Office, Printers and Scanners Configuration, LAN/WAN.

Remote Troubleshooting, problem-solving skills and ability to work independently

Bilingual in English and Spanish

Work Experience

Antennas for Communications (AFC) 05/2023 to Present

Team Leader Ocala, FL

Work Planning and Prioritization, Attention to Detail, Analytical skills, Problem-solving abilities, Teamwork and Collaboration, Multitasking, Adaptability and Flexibility, Strong consultative relationship and interpersonal skills

AI Prompts

Alimatic 06/2013 to 05/2022

Sysadmin and Team Leader of Network Group Havana, CU

Server Manager Windows Server 2012 R2 and Windows Server 2016: Install, configuration and management of Active Directory (AD environment), DNS, DHCP, Email server (Windows Server 2019, 2022 for test purpose)

Firewalls Install and Configuration: Kerio Control OS and Pfsense.

Network configuration, SQL Management, Microsoft Office 2010, 2013, 2016, 2019 configuration, and solves issues. Office 365

Virtualization with VMware and Operating systems (Windows 7,10, 11) installation for workstations and laptops and maintenance. Experience with peripherals (printers, scanner) setup, installation, configuration and troubleshooting.

File system permissions, network shares, and basic backup/restoration

Service Administration (Squid, Nextcloud, Sarg, Bind9, Postfix, LAMP environments)

Administration and server deployment of applications developed with Nodejs, AngularJS, MySQL, Sqlserver and their management with pm2

Apache2 web server management and let's encrypt certificates

Automatization with Ansible basics

Teamwork Collaboration

Issue Resolution

Technical desktop and network support in a large multi-platform and multi-operating systems environment.

Fixed Installations Industrial Company (EIIF) 09/2009 to 06/2013

Computer Sciences “B” Specialist Villa Clara, CU

Training in Windows Server Operating Systems

Administration of servers on the Windows Server 2003 and 2008 R2

Active Directory platform (ADDS), DNS, DHCP

VMware, Network maintenance and configuration

Multitasking, Proven critical thinking and problem-solving abilities, documentation and Reporting

Education and Training

BS. Computer Sciences

University of Informatic Sciences, Havana, CU, July 2009

License and Certifications

Python Programming Fundamentals, Microsoft, 2025

Configure and Test Basic Network Connectivity, Coursera, 2024

Data Forwarding Across Computer Networks, Coursera, 2024

Configure VLANs on Cisco Switches, Coursera, 2024

Windows Server: Active Directory, LinkedIn, 2024

Implement and manage Active Directory Certificate Services, Microsoft Learn Student Ambassadors, 2024

Cisco CCNA 200-301, Udemy, 2023

Design and Administration of Computer Security Systems, Villa Clara, CU, 2015